Due to increased destinations and hotel options in the increasingly competitive hospitality industry hotels can improve sales with a dynamic online and mobile structure like HWEB
In addition, evolving new accommodation trends and the personal service concept shaped by the guests’ needs, render direct communication with guests even more important.
IATI, with the "IATI Communicator" application, allows hotels to communicate directly with their guests while providing them with a dynamic booking structure.
IATI Communicator’s Home Page Screen
Besides the sales received from the HWEB channel, the IATI Communicator application is used also for reservations made through other sales channels of IATI.
And for these kinds of services, when hotel support is needed, the HWEB sales department will complete the sales process by sending a text message to the hotel sales department and then receiving the "accepted / rejected" or "yes / no" answer.
IATI Communicator’s Request Screen
IATI Communicator’s Contact Screen